Who we are
Last updated: 23-May-2025
This Privacy Policy explains how Mikroticket (“we”, “our”, or “us”) collects, uses, and protects your information when you use our mobile application available on Google Play.
Information We Collect
We collect the following types of information:
a) Information You Provide
- Name and email address (when registering or logging in)
- Router login credentials (stored locally and securely encrypted)
- Network configuration preferences
b) Information Collected Automatically
- Device IP address
- Device type, operating system, and version
- App usage data (e.g., screen views, crash logs)
- Activity logs for technical support purposes
c) Sensitive Information
The app may request access to network settings or use API commands to manage MikroTik routers. This data is never shared with third parties and is used only to provide the service.
How We Use the Information
We use the collected information to:
- Provide remote management and configuration of MikroTik routers
- Improve user experience and app performance
- Send relevant notifications (e.g., network alerts, subscription status)
- Offer technical support
- Comply with legal and security obligations
Sharing of Information
We do not sell, rent, or share personal data with third parties. We may share data only:
- To comply with legal obligations
- To prevent fraud or security threats
- With trusted service providers necessary for app functionality (e.g., authentication, analytics)
Security
We implement strong technical and organizational security measures to protect your data, including:
- Encryption of sensitive data
- Secure authentication
- Restricted access to personal information
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw your consent at any time
- Export your information
To exercise your rights, please contact us at: info@mikroticket.com
Data Retention
We retain your data only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.
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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or sent to you by email if applicable.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Developer Name: Mikroticket
Email: info@mikroticket.com
Website: https://mikroticket.com]
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